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System Status

Service Level Expectations.

1. No Guaranteed SLA

HireStack strives to provide high availability and a seamless experience. However, we do not provide a formal Service Level Agreement (SLA) or guarantee 100% uptime. The service is provided "as is" and "as available".

2. Maintenance and Downtime

From time to time, the platform may experience downtime due to:

  • Scheduled maintenance and necessary updates to improve performance.
  • Unforeseen outages in underlying infrastructure (e.g., Firebase, Vercel, or third-party AI APIs).
  • High traffic surges affecting processing queues.

We are not liable for any delays in CV generation or temporary inability to access the platform during these periods.